Q1. Are you a specialized manufacturer or trading company?
We are a specialized manufacturer of magnetic telecom and networking components, including RJ45 connectors, LAN transformers, RJ11 connectors, SFP modules, and other related parts.
Q2. Can I request a sample before proceeding to mass production?
Yes, we can offer free samples for quality evaluation and testing, with shipping and freight charges covered by the customer.
Q3. What is the typical delivery and lead time?
For stocked items, products are ready to ship immediately. For mass production orders, the lead time typically ranges from 15 to 30 days.
Q4. What after-sales service and support do you provide?
We provide a comprehensive warranty period along with 24-hour online technical support to assist with deployment, configuration, and troubleshooting.
Q5. Do you support OEM/ODM orders?
Yes, we accept custom OEM and ODM orders to meet specific requirements. Please submit your inquiry details to initiate a discussion.
Q6. What are your key advantages in production?
We possess nearly two decades of production experience, utilizing state-of-the-art manufacturing equipment and strict quality inspection standards, while establishing long-term collaborations with global enterprise partners.
FiberNova
